If you wish to cancel your order, please contact us as soon as possible at hello@usualwines.com Depending on the progress of your order, a cancellation may or may not be possible.

<span id="isPasted" style="color: rgb(0, 0, 0); font-family: &quot;Neue Haas Unica W1G Regular&quot;, HelveticaNeue, &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">If you wish to cancel your order, please contact us as soon as possible at hello@usualwines.com Depending on the progress of your order, a cancellation may or may not be possible.&#xA0;

What is your cancellation policy?

Returns:. While we strive to make wines that everyone will love, we understand that wine is highly personal and everyone has personal preferences. Alcohol shipping laws do not allow us to accept returns. We do not offer refunds due to personal taste

Returns:<span id="isPasted" style="box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgba(229,231,235,var(--tw-border-opacity)); border-image: initial; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-transform: translateX(var(--tw-translate-x)) translateY(var(--tw-translate-y)) rotate(var(--tw-rotate)) skewX(var(--tw-skew-x)) skewY(var(--tw-skew-y)) scaleX(var(--tw-scale-x)) scaleY(var(--tw-scale-y)); --tw-border-opacity: 1; color: rgb(0, 0, 0); font-family: &quot;Neue Haas Unica W1G Regular&quot;, HelveticaNeue, &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">While we strive to make wines that everyone will love, we understand that wine is highly personal and everyone has personal preferences. Alcohol shipping laws do not allow us to accept returns. We do not offer refunds due to personal taste preferences<span style="box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgba(229,231,235,var(--tw-border-opacity)); border-image: initial; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-transform: translateX(var(--tw-translate-x)) translateY(var(--tw-translate-y)) rotate(var(--tw-rotate)) skewX(var(--tw-skew-x)) skewY(var(--tw-skew-y)) scaleX(var(--tw-scale-x)) scaleY(var(--tw-scale-y)); --tw-border-opacity: 1; color: rgb(0, 0, 0); font-family: &quot;Neue Haas Unica W1G Regular&quot;, HelveticaNeue, &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">. <span style="box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgba(229,231,235,var(--tw-border-opacity)); border-image: initial; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-transform: translateX(var(--tw-translate-x)) translateY(var(--tw-translate-y)) rotate(var(--tw-rotate)) skewX(var(--tw-skew-x)) skewY(var(--tw-skew-y)) scaleX(var(--tw-scale-x)) scaleY(var(--tw-scale-y)); --tw-border-opacity: 1; color: rgb(0, 0, 0); font-family: &quot;Neue Haas Unica W1G Regular&quot;, HelveticaNeue, &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 24px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Refunds:<span style="box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgba(229,231,235,var(--tw-border-opacity)); border-image: initial; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-transform: translateX(var(--tw-translate-x)) translateY(var(--tw-translate-y)) rotate(var(--tw-rotate)) skewX(var(--tw-skew-x)) skewY(var(--tw-skew-y)) scaleX(var(--tw-scale-x)) scaleY(var(--tw-scale-y)); --tw-border-opacity: 1; font-weight: 400;">Damaged or incorrect items upon delivery only - we will re-ship a new product at no extra cost. Please provide a photo of the damaged product upon delivery to&#xA0;<a href="mailto:hello@usualwines.com" style="box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgba(229,231,235,var(--tw-border-opacity)); border-image: initial; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-transform: translateX(var(--tw-translate-x)) translateY(var(--tw-translate-y)) rotate(var(--tw-rotate)) skewX(var(--tw-skew-x)) skewY(var(--tw-skew-y)) scaleX(var(--tw-scale-x)) scaleY(var(--tw-scale-y)); --tw-border-opacity: 1; color: var(--color-body-text); text-decoration: none; touch-action: manipulation;"><span style="box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgba(229,231,235,var(--tw-border-opacity)); border-image: initial; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-transform: translateX(var(--tw-translate-x)) translateY(var(--tw-translate-y)) rotate(var(--tw-rotate)) skewX(var(--tw-skew-x)) skewY(var(--tw-skew-y)) scaleX(var(--tw-scale-x)) scaleY(var(--tw-scale-y)); --tw-border-opacity: 1; font-weight: 400;">hello@usualwines.com</a><span style="box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgba(229,231,235,var(--tw-border-opacity)); border-image: initial; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-transform: translateX(var(--tw-translate-x)) translateY(var(--tw-translate-y)) rotate(var(--tw-rotate)) skewX(var(--tw-skew-x)) skewY(var(--tw-skew-y)) scaleX(var(--tw-scale-x)) scaleY(var(--tw-scale-y)); --tw-border-opacity: 1; font-weight: 400;">&#xA0;for assistance.

Cancellations, Returns and Refunds

What is your cancellation policy?

What is your Return and Refund Policy?